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  • Team-Based Care Video Library

    • Small Group Learning Session Videos:

      Video Name

      Vimeo Link

      Foundations of Team-Based Care

      https://vimeo.com/287469076

      Interprofessional Communication

      https://vimeo.com/287469646

      Patient-Centred Team-Based Care

      https://vimeo.com/287469737

      Team Functioning

      https://vimeo.com/287472663

      Conflict Management

      https://vimeo.com/287468360

      Collaborative Leadership for Shared Decision-Making

      https://vimeo.com/287467737


    • Team Interviews:

      Video Name

      Vimeo Link

      Foundations of Team-Based Care: Provider Benefits

      https://vimeo.com/282860586

      Why team-based care?

      https://vimeo.com/282860244

      How does your team communicate?

      https://vimeo.com/282861441

      How does team-based care benefit patients?

      https://vimeo.com/282861006

      Team-based care enablers

      https://vimeo.com/287305153

      How to manage conflict

      https://vimeo.com/287305836

      Sharing leadership

      https://vimeo.com/287305705


    • Team Interview Clips - New Westminster Family Practice:


      Video Name

      Vimeo Link

      Benefits to physicians

      https://vimeo.com/287504386

      Closer contact and connection with team members

      https://vimeo.com/287504493

      Collaborative care enables health professionals to share their duties and prevent burnout

      https://vimeo.com/287504602

      Communication is more timely and fluid

      https://vimeo.com/287504656

      Concerns with billing and finances

      https://vimeo.com/287504755

      Coordinating the patient’s time most efficiently with health professionals being in and out of the clinic

      https://vimeo.com/287504954

      Enough space to accommodate all health professionals involved

      https://vimeo.com/287505037

      Health professionals can pass on their patients and know they are receiving quality care from somebody they trust

      https://vimeo.com/287505109

      Health providers being flexible in terms of their scheduling and working environment

      https://vimeo.com/287505267

      Improved access to the EMR for all health professionals

      https://vimeo.com/287505364

      Improved health outcomes

      https://vimeo.com/287505497

      Increased amount of health professionals involved with collaborative care

      - Video to follow

      Increased satisfaction from both patients and providers

      https://vimeo.com/287505776

      Maximizing the time that health professionals are in the clinic

      https://vimeo.com/287509398

      More professionals involved to help maintain the independence of the patient

      https://vimeo.com/287506189

      Patient appointments are much more focused and specialized with each health professional

      https://vimeo.com/287506273

      Patients appreciate feeling cared for by multiple members of a team

      https://vimeo.com/287506374

      Patients are given more options for their care

      https://vimeo.com/287506594

      Patients are more willing to see other health professions that are trusted by their primary care provider

      https://vimeo.com/287506666

      Patients connect and build trust with familiar faces

      https://vimeo.com/287507196

      Patients get steady and efficient care from familiar faces

      https://vimeo.com/287507312

      Physicians are brought into closer contact with other health professionals

      https://vimeo.com/287507378

      Preparation of an efficient EMR in which other health professionals are granted access

      https://vimeo.com/287507501

      Shared EMR between team members to enhance communication

      https://vimeo.com/287507683

      Space of the clinic and the organization of the EMR are critical

      https://vimeo.com/287507745

      Story – How has team-based care changed your perspective on care

      https://vimeo.com/287507827

      Team-based care in the patient’s home may help alleviate the congestion witnessed in hospitals

      https://vimeo.com/287507951

      Team-based care is formed in different ways to address different patient needs

      https://vimeo.com/287508017

      Team-based care models can help patients keep their independence

      https://vimeo.com/287508131

      Team-based care relies on the expertise of multiple health professionals

      https://vimeo.com/287508215

      Team-based care relies on the strengths that different health professions bring

      https://vimeo.com/287508294


    • Team Interview Clips - New Westminster Primary Care Clinic:

      Video Name

      Vimeo Link

      A greater sense of comradery between team members

      https://vimeo.com/287473911

      Being able to see the long-term progression of the patient

      https://vimeo.com/287474238

      Charting on a single EMR between all members

      https://vimeo.com/287474296

      Closer learning from other professions within the clinic

      https://vimeo.com/287474380

      Communication issues in relation to technology

      https://vimeo.com/287474465

      Improved communication between patients and providers

      https://vimeo.com/287474589

      Increasing the availability of professionals for patients

      https://vimeo.com/287474853

      Launching team-based care on a larger scale

      https://vimeo.com/287474909

      More comprehensive care at a single location

      https://vimeo.com/287475045

      More efficient follow-up with the patient’s appointments

      https://vimeo.com/287475106

      Patients can become more familiar with healthcare providers

      https://vimeo.com/287475232

      Team-based care is much more fluid

      https://vimeo.com/287475404


    • Team Interview Clips - Creston Family Practice Associates:

      Video Name

      Vimeo Link

      Early adopters should clearly outline their referral process

      https://vimeo.com/287302927

      Early adopters should focus on understanding the roles of other professions

      https://vimeo.com/287303015

      Improved collaborative care

      https://vimeo.com/287303109

      Maintaining organization for traveling team members

      https://vimeo.com/287303182

      Overcoming the issue of space within a team-based model

      https://vimeo.com/287303245

      Strategies to improve team functioning

      https://vimeo.com/287303331

      Team-based care has been well-received

      https://vimeo.com/287303440

      Team-based care helps address multiple aspects of the patient’s life

      https://vimeo.com/287303513

      Team-based care promotes a greater understanding of other healthcare professionals’ roles

      https://vimeo.com/287303601

      The challenges of working on a team

      https://vimeo.com/287303692

      What should early adopters consider

      https://vimeo.com/287303798

      Why is team-based care needed

      https://vimeo.com/287303881


    • Team Interview Clips - Martin Street Outreach Clinic:


      Video Name

      Vimeo Link

      A greater feeling of support across team members

      https://vimeo.com/287491380

      A willingness to communicate and collaborate directly

      https://vimeo.com/287492045

      An organized front office staff to improve communication

      https://vimeo.com/287492162

      Aspirations and hopes for a larger team

      https://vimeo.com/287492252

      Being open to different perspectives on the team

      https://vimeo.com/287492344

      Benefits to all professions involved

      https://vimeo.com/287492499

      Better partnerships with organizations in the community

      https://vimeo.com/287492610

      Broadens scope and perspective of each profession

      https://vimeo.com/287492691

      Can rely on others when a question arises

      https://vimeo.com/287492911

      Communication becomes much more efficient and effective

      https://vimeo.com/287493075

      Communication gets easier and more efficient

      https://vimeo.com/287493151

      Complex funding of a team-based model

      https://vimeo.com/287493247

      Deeper connections and networking within the community

      https://vimeo.com/287493369

      Designating time for team meetings

      https://vimeo.com/287493543

      Development of trust between different health professions

      https://vimeo.com/287493643

      Documentation

      https://vimeo.com/287493720

      Easier access to health professionals for patients

      https://vimeo.com/287493796

      Easier accessibility to multiple health services

      https://vimeo.com/287493944

      Effectively communicating and dividing roles to collaborate

      https://vimeo.com/287494024

      Enablers

      https://vimeo.com/287494097

      Ever-growing patient needs

      https://vimeo.com/287494176

      Feeling heard

      https://vimeo.com/287494258

      Health professionals feel like they have more to offer their patients

      https://vimeo.com/287494317

      Joint training and sharing information to improve communication between team members

      https://vimeo.com/287494400

      Learning to deal with different situations, problems and environments

      https://vimeo.com/287494400

      Less burnout since there is more support

      https://vimeo.com/287494638

      Meeting patient demands

      https://vimeo.com/287494759

      Meetings and facilitating opportunities for members to interact openly

      https://vimeo.com/287494854

      Not enough space within a clinic to accommodate different patient needs

      https://vimeo.com/287495019

      Patients are able to call this clinic theirs

      https://vimeo.com/287495099

      Patients feel more like a priority

      https://vimeo.com/287495222

      Practitioners recommend a team-based care approach

      https://vimeo.com/287495319

      Reduced emergency room visits

      https://vimeo.com/287495407

      Striving towards a common goal and supporting your teammates

      https://vimeo.com/287495463

      The complexity of different communication systems

      https://vimeo.com/287495559

      The use of limited space within a clinic

      https://vimeo.com/287495638

      There is a greater sense of follow-up with the patients

      https://vimeo.com/287495737

      Timely access

      https://vimeo.com/287495814

      Willingness to adapt and collaborate

      https://vimeo.com/287495913

      Working as a team promotes more learning opportunities

      https://vimeo.com/287495995


    • Team Interview Clips - Peninsula Medical Clinic:

      Video Name

      Vimeo Link

      Access to multiple resources in one location

      https://vimeo.com/287480754

      Aligning the schedules of each team member

      https://vimeo.com/287480807

      Balancing communication in a busy environment

      https://vimeo.com/287480915

      Be well-prepared before launching with a new model

      https://vimeo.com/287480962

      Being a team-player

      https://vimeo.com/287481365

      Bringing in more team members

      https://vimeo.com/287481506

      Choosing members for the team

      https://vimeo.com/287481585

      Community stakeholders and support

      https://vimeo.com/287481650

      Consistent and constant communication between team members

      https://vimeo.com/287481799

      Coverage by other physicians and other team members

      https://vimeo.com/287481916

      Coverage

      https://vimeo.com/287481986

      Documentation

      https://vimeo.com/287482087

      Explaining the team-based approach to patients

      https://vimeo.com/287482290

      Funding as a large obstacle

      https://vimeo.com/287482370

      Getting a fixed schedule for the physicians in the clinic

      https://vimeo.com/287482480

      Identifying the needs of the community to support the vision

      https://vimeo.com/287482579

      Improved communication

      https://vimeo.com/287482921

      Include more professions

      https://vimeo.com/287483081

      Learn from others

      https://vimeo.com/287483188

      More connected care

      https://vimeo.com/287483405

      Offering more health professional access and services

      https://vimeo.com/287483584

      Patients can see different health professionals who will know their medical history

      https://vimeo.com/287483706

      Patients feel comforted by the closer communication between health professionals

      https://vimeo.com/287484566

      Professions involved

      https://vimeo.com/287484634

      Promoting a positive and supportive environment

      https://vimeo.com/287485290

      Regular communication between all members of the team

      https://vimeo.com/287485469

      Reimagining and changing the space within the clinic

      https://vimeo.com/287485543

      Respecting each other’s roles

      https://vimeo.com/287485802

      Shared documentation

      https://vimeo.com/287485874

      Sharing a common vision

      https://vimeo.com/287486002

      Sufficient support, backing and funding of this transition

      https://vimeo.com/287486115

      Support from all team members

      https://vimeo.com/287486247

      Support

      https://vimeo.com/287486318

      Value each member’s opinion and perspective

      https://vimeo.com/287486415


    • Team Interview Clips - Ocean Pier Medical Centre:

      Video Name

      Vimeo Link

      Appropriate and adequate space

      https://vimeo.com/287476024

      Benefits of a pharmacist on the team

      https://vimeo.com/287476251

      Billing

      https://vimeo.com/287476407

      Building awareness

      https://vimeo.com/287476476

      Care processes

      https://vimeo.com/287476556

      Communication between patients and other members of the team

      https://vimeo.com/287476644

      Engage Patients

      https://vimeo.com/287476742

      Funding as a challenge

      https://vimeo.com/287476814

      Further assurance that medication is safe

      https://vimeo.com/287476926

      Having a pharmacist within the clinic

      https://vimeo.com/287477043

      Improving patient care

      https://vimeo.com/287477128

      Improving the patient appointment scheduling process

      https://vimeo.com/287477263

      Learning how to communicate with other health professions

      https://vimeo.com/287477692

      More resources to care for the patient

      https://vimeo.com/287480493

      Patient’s initial perception of seeing an allied health professional instead of a physician

      https://vimeo.com/287477920

      Patients can see a multitude of different professions

      https://vimeo.com/287477824

      Patients wary of care from other health professionals initially

      https://vimeo.com/287478076

      Regular and direct communication

      https://vimeo.com/287478145

      Regular meetings

      https://vimeo.com/287478226

      Shared decision-making

      https://vimeo.com/287478276

      Sharing the workload

      https://vimeo.com/287478355

      Shorter wait times

      https://vimeo.com/287478441

      Skills needed for collaborative care

      https://vimeo.com/287478537

      Space and time

      https://vimeo.com/287478614

      Support from your team

      https://vimeo.com/287478716

      Team meetings

      https://vimeo.com/287478771

      The importance of socializing

      https://vimeo.com/287478854

      What is needed to launch a collaborative care clinic

      https://vimeo.com/287478998

      Willingness to collaborate

      https://vimeo.com/287479108

      Working with a pharmacist

      https://vimeo.com/287479210


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Contact us

Please click here to contact the PSP Provincial Office.  A member of the team will connect with you as soon as possible upon receiving your email.


Alternatively, please contact one of the Regional Support Teams:

Fraser Health: Joan Rabillard

Interior Health: Jaime Shipmaker

Northern Health: Liana Doherty

Vancouver Coastal Health: Josefa Kontogiannis 

Vancouver Island Health: Ryan Forsyth

PSP Provincial Office Management: Alia Leslie


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