Team-Based Care Video Library
Small Group Learning Session Videos:
Video Name
Vimeo Link
Foundations of Team-Based Care
Interprofessional Communication
Patient-Centred Team-Based Care
Team Functioning
Conflict Management
Collaborative Leadership for Shared Decision-Making
Team Interviews:
Video Name
Vimeo Link
Foundations of Team-Based Care: Provider Benefits
Why team-based care?
How does your team communicate?
How does team-based care benefit patients?
Team-based care enablers
How to manage conflict
Sharing leadership
Team Interview Clips - New Westminster Family Practice:
Video Name
Vimeo Link
Benefits to physicians
Closer contact and connection with team members
Collaborative care enables health professionals to share their duties and prevent burnout
Communication is more timely and fluid
Concerns with billing and finances
Coordinating the patient’s time most efficiently with health professionals being in and out of the clinic
Enough space to accommodate all health professionals involved
Health professionals can pass on their patients and know they are receiving quality care from somebody they trust
Health providers being flexible in terms of their scheduling and working environment
Improved access to the EMR for all health professionals
Improved health outcomes
Increased amount of health professionals involved with collaborative care
- Video to follow
Increased satisfaction from both patients and providers
Maximizing the time that health professionals are in the clinic
More professionals involved to help maintain the independence of the patient
Patient appointments are much more focused and specialized with each health professional
Patients appreciate feeling cared for by multiple members of a team
Patients are given more options for their care
Patients are more willing to see other health professions that are trusted by their primary care provider
Patients connect and build trust with familiar faces
Patients get steady and efficient care from familiar faces
Physicians are brought into closer contact with other health professionals
Preparation of an efficient EMR in which other health professionals are granted access
Shared EMR between team members to enhance communication
Space of the clinic and the organization of the EMR are critical
Story – How has team-based care changed your perspective on care
Team-based care in the patient’s home may help alleviate the congestion witnessed in hospitals
Team-based care is formed in different ways to address different patient needs
Team-based care models can help patients keep their independence
Team-based care relies on the expertise of multiple health professionals
Team-based care relies on the strengths that different health professions bring
Team Interview Clips - New Westminster Primary Care Clinic:
Video Name
Vimeo Link
A greater sense of comradery between team members
Being able to see the long-term progression of the patient
Charting on a single EMR between all members
Closer learning from other professions within the clinic
Communication issues in relation to technology
Improved communication between patients and providers
Increasing the availability of professionals for patients
Launching team-based care on a larger scale
More comprehensive care at a single location
More efficient follow-up with the patient’s appointments
Patients can become more familiar with healthcare providers
Team-based care is much more fluid
Team Interview Clips - Creston Family Practice Associates:
Video Name
Vimeo Link
Early adopters should clearly outline their referral process
Early adopters should focus on understanding the roles of other professions
Improved collaborative care
Maintaining organization for traveling team members
Overcoming the issue of space within a team-based model
Strategies to improve team functioning
Team-based care has been well-received
Team-based care helps address multiple aspects of the patient’s life
Team-based care promotes a greater understanding of other healthcare professionals’ roles
The challenges of working on a team
What should early adopters consider
Why is team-based care needed
Team Interview Clips - Martin Street Outreach Clinic:
Video Name
Vimeo Link
A greater feeling of support across team members
A willingness to communicate and collaborate directly
An organized front office staff to improve communication
Aspirations and hopes for a larger team
Being open to different perspectives on the team
Benefits to all professions involved
Better partnerships with organizations in the community
Broadens scope and perspective of each profession
Can rely on others when a question arises
Communication becomes much more efficient and effective
Communication gets easier and more efficient
Complex funding of a team-based model
Deeper connections and networking within the community
Designating time for team meetings
Development of trust between different health professions
Documentation
Easier access to health professionals for patients
Easier accessibility to multiple health services
Effectively communicating and dividing roles to collaborate
Enablers
Ever-growing patient needs
Feeling heard
Health professionals feel like they have more to offer their patients
Joint training and sharing information to improve communication between team members
Learning to deal with different situations, problems and environments
Less burnout since there is more support
Meeting patient demands
Meetings and facilitating opportunities for members to interact openly
Not enough space within a clinic to accommodate different patient needs
Patients are able to call this clinic theirs
Patients feel more like a priority
Practitioners recommend a team-based care approach
Reduced emergency room visits
Striving towards a common goal and supporting your teammates
The complexity of different communication systems
The use of limited space within a clinic
There is a greater sense of follow-up with the patients
Timely access
Willingness to adapt and collaborate
Working as a team promotes more learning opportunities
Team Interview Clips - Peninsula Medical Clinic:
Video Name
Vimeo Link
Access to multiple resources in one location
Aligning the schedules of each team member
Balancing communication in a busy environment
Be well-prepared before launching with a new model
Being a team-player
Bringing in more team members
Choosing members for the team
Community stakeholders and support
Consistent and constant communication between team members
Coverage by other physicians and other team members
Coverage
Documentation
Explaining the team-based approach to patients
Funding as a large obstacle
Getting a fixed schedule for the physicians in the clinic
Identifying the needs of the community to support the vision
Improved communication
Include more professions
Learn from others
More connected care
Offering more health professional access and services
Patients can see different health professionals who will know their medical history
Patients feel comforted by the closer communication between health professionals
Professions involved
Promoting a positive and supportive environment
Regular communication between all members of the team
Reimagining and changing the space within the clinic
Respecting each other’s roles
Shared documentation
Sharing a common vision
Sufficient support, backing and funding of this transition
Support from all team members
Support
Value each member’s opinion and perspective
Team Interview Clips - Ocean Pier Medical Centre:
Video Name
Vimeo Link
Appropriate and adequate space
Benefits of a pharmacist on the team
Billing
Building awareness
Care processes
Communication between patients and other members of the team
Engage Patients
Funding as a challenge
Further assurance that medication is safe
Having a pharmacist within the clinic
Improving patient care
Improving the patient appointment scheduling process
Learning how to communicate with other health professions
More resources to care for the patient
Patient’s initial perception of seeing an allied health professional instead of a physician
Patients can see a multitude of different professions
Patients wary of care from other health professionals initially
Regular and direct communication
Regular meetings
Shared decision-making
Sharing the workload
Shorter wait times
Skills needed for collaborative care
Space and time
Support from your team
Team meetings
The importance of socializing
What is needed to launch a collaborative care clinic
Willingness to collaborate
Working with a pharmacist