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Divisions Dispatch. PCN/PMH Update: A proven model of care

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Divisions Dispatch. PCN/PMH Update: A proven model of care
by Lucy Last - Wednesday, 4 April 2018, 12:06 PM

April 4, 2018


A proven model of care

There is strong evidence that a system based on robust primary care is better for the patients, better for the physicians and other providers, and saves the system money. Visit the GPSC website for links to related literature.


Reminder of GPSC supports to divisions

As the regional and community collaborative tables are playing such a pivotal role in health system transformations, here is a reminder of the mechanisms the GPSC currently has in place to support ISCs, CSCs, and divisions.

  • GPSC/divisions interface webinars – Held following each GPSC meeting to ensure key decisions and discussion points from the GPSC meetings are communicated in a timely manner.
  • Division representatives at GPSC – Divisions of family practice representatives have been providing community perspectives to the GPSC at its meetings since October 2016.
  • Decreasing meeting frequency – The GPSC decreased the frequency of its meetings from eleven to five times a year.
  • GPSC representation by health region – As of early 2018, the committee adjusted its approach to member representation at CSCs and ISCs.
  • Feedback from the profession – This is a specific item on the GPSC agenda that enables the committee to hear strategic issues from physicians, CSCs, and ISCs across the province. Please send feedback from the profession items by Friday, April 6 to be addressed in April.

For further questions, contact

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GPSC Spring Summit – April 16-17, 2018

The GPSC Spring Summit is fast approaching. Taking place at the Hyatt Regency Hotel in Vancouver, the event will bring together divisions of family practice, GPSC, Doctors of BC, Ministry of Health, and health authority representatives to strengthen partnerships, share experiences, exchange ideas, and acquire new knowledge.

To register, book accommodations, and view division funding information, visit the event site.

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Partners draw on success for latest step toward team-based care in Fraser Northwest region

In response to GP feedback, the Fraser Northwest Division and Fraser Health developed a program providing division members with exclusive access to a Fraser Health social worker who can assess and intervene in complex situations. This includes supporting care of patients with challenges such as barriers associated with the social determinants of health (e.g., culture, education, poverty), disability and loss of independence, high-risk behaviors, and compromised ability to remain at home.

The program builds on the existing Community Primary Care Nurse (“Nurse Debbie”) model that is expanding within the Fraser Health region and aims to address local GPs’ identification of social work support as one of their patients’ greatest needs.

Click here to learn more.

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Mini Profiles now available online

Doctors of BC members can now access their 2016 individualized Mini Profiles online.

Profiles provide information to help members identify whether their billings are within the normal statistical boundaries of their peer group so they can address potential issues quickly and early. This is important because:

  • Understanding flags on their profile can help doctors determine if they need to make changes to their billings.
  • Reviewing their profile can alert them to potential issues that could be avoided.

Members can click here to log-in and view their profile.

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eCase: New service supports non-urgent GP/specialist consults

Family physicians who want to quickly consult with their specialist colleagues can now access eCASE—a new, non-urgent complement to the existing RACE telephone advice service. eCASE allows primary care providers to text a non-urgent question to a specialist using the “dr2dr” secure messaging service to receive a response within a week. They can also attach clinical documents to help inform the specialist about the patient’s case.

Participating specialty areas include: addictions medicine, cardiology, ENT, general internal medicine, neurology, ophthalmology, pediatrics, respirology, rheumatology, and thrombosis.

Evaluation surveys and interviews have shown positive results so far, with 70% of questions taking 15 minutes or less to address and 53% of conversations avoiding an unnecessary referral.

To participate or learn more, click here or contact

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Register to host a Walk with your Doc event

Walk with your Doc is a fun and simple way to get your patients moving and to discuss the benefits of daily activity in an informal and social setting. Register your local walk now at Doctors of BC will provide support materials to make hosting a walk as easy as possible. Walk with your Doc takes place May 5 - May 13.

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New grant and bursary opportunities available for rural physicians

Rural physician research grants

A new initiative run by the Rural Coordination Centre of BC (RCCbc) and supported by the Joint Standing Committee on Rural Issues enables rural physician researchers to apply for research grants of up to $10,000 per year to support research activities. The Rural Physician Research Support Project aims to empower rural physician researchers – or new aspiring researchers – to pursue innovative rural research and knowledge translation projects contributing to advancing rural health in BC. The research must pertain to health in rural BC, and eligible applicants must have experience practising rural medicine and demonstrable extensive connections to rural communities.

To apply for this opportunity, download the application and submit it to The deadline for the next round of submissions is May 31, 2018.

For more information, visit or contact

Rural physician leadership bursaries

Bursaries of up to $15,000 per year are available through the Rural Leadership Development Project to support rural physicians’ participation in formalized leadership training. The project aims to increase opportunities for rural physicians to pursue leadership training and develop skills and abilities to support system improvements that will benefit BC’s rural populations. Participants will also be offered a mentoring opportunity with a rural leader through UBC CPD’s Rural Physician Mentoring Program.

Eligible applicants must have been working in an RSA community for at least nine months of the past year and have health authority and community support for the training.

The next application deadline is May 31, 2018.

For more information, contact or visit the RCCbc website.

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Doctors of BC 2018 annual general meeting

Doctors of BC members are invited to attend the 2018 annual general meeting (AGM) on June 2, 2018 at the Robert H. Lee Alumni Centre (UBC Campus, 6163 University Blvd., Vancouver). Onsite registration opens at 8:15 a.m. and the AGM will begin at 9:30 a.m. in Jack Poole Hall.

The evening events will be held at the Sheraton Vancouver Wall Centre, commencing at 5:15 p.m. with a reception, followed by the Doctors of BC annual awards ceremony at 6:00 p.m., including installation of officers. Register to attend the three-course President’s Dinner, with an address given by our newly installed president, Dr Eric Cadesky.

To register, or for more information, click here.

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Rural physician first to be featured in Doctors of BC “Doctors Making a Difference” series

Among the thousands of practicing physicians in BC are legions of unsung heroes, quietly going about their work to support their patients’ health, strengthen the medical profession, and give back to their community, with little expectation of wider recognition.

Dr Terri Aldred is unquestionably one of them. Only 31, she is an outreach primary care doctor for Carrier Sekani Family Services, travelling to reserves in Northern BC from her Prince George home to deliver health care to Indigenous people in remote locations. Read the full story.

To nominate a physician colleague who is making a difference in your community please contact

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Physician feedback requested for BC Children’s Hospital’s new psychiatry outreach and access initiative

BC Children’s Hospital Mental Health Services is redesigning its services in collaboration with community partners, including divisions of family practice, to improve access to psychiatric supports and services for children and youth across BC. The goal is to support providers in providing care close to home, while streamlining access to psychiatry for patients with complex needs.

Family physician feedback is needed to help identify current gaps, barriers, and the types of supports/ services that would be helpful. Participate in the 10-15 minute survey. Contact with any questions.

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Resources for individuals with acquired brain injury available online

BC Brain Injury Association recently launched its new website, which includes an online list of services in BC for individuals with acquired brain injury (ABI). The website is user-friendly and intended to support patients and families struggling with traumatic brain injury, tumour, concussion and stroke. The “learn”, “FAQ”, and “video” sections include helpful information and resources, details about upcoming events, and survivors speaking about their journeys of recovery.

For more information, contact

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Divisions in the News






April 3, 2018

Rural and Remote

Ashcroft-Cache Creek Journal

Surgery patients can visit Ashcroft Hospital to consult with surgical team in Lillooet

March 29, 2018

Central Okanagan

Global News

Central Okanagan testing solution to ease BC doctor shortage

March 29, 2018


Parksville Qualicum Beach News

Program launched to match locals with family doctors in Parksville Qualicum Beach

March 29, 2018

Central Okanagan

Kelowna Daily Courier

Kelowna family doctor retires after nearly 50 years

March 28, 2018

South Island

Victoria News

In a difficult time, Sidney doctor stands out for a local family

March 27, 2018


Hope Standard

Mini Med coming to Hope, Agassiz this spring

March 26, 2018

Powell River

Powell River Peak Online

Powell River physicians welcome provincial surgery plan

Media coverage is monitored by the Divisions provincial communications team and compiled on the Divisions in the News page. If you would like more information on a particular story, please contact Courtney Peters at

Find the latest news from the provincial team and complementary organizations in this issue of Divisions Dispatch. We encourage you to share it with your members. This issue can also be found on the Divisions website.