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Summary of RST Days - Spring 2018

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Summary of RST Days - Spring 2018
by Lucy Last - Wednesday, 2 May 2018, 12:24 PM

The Practice Support Program (PSP) Provincial Office hosted the Spring 2018 RST Days at the Pinnacle Harbourfront Hotel in Vancouver on April 25th and 26th.

The Regional Support Teams and Provincial Office had the opportunity to come together in one room over the course of two days to encourage a culture of sharing and learning together via different activities, presentations, and networking. The event ran incredibly smoothly, with great participation from team members and the energy in the room was high from start to end, all thanks to an excellent kick-off team building event!

Dr. Shelley Ross and Dr. Brenda Hefford were invited to present the GPSC’s vision of an integrated system of care, and to set the context for how we are strengthening primary care in BC by moving towards the Patient Medical Home and Primary Care Networks models.

Reflecting on Dr. Ross’ and Dr. Hefford’s presentations, Alana Godin took the strategic context of the GPSC’s vision applied to PSP, and explained the journey PSP is on as we support practices in realizing the attributes of the PMH, particularly in the context of the PCN work. This led to a dynamic Q&A session for RST members to ask Alana, Alia and Jeni questions to gain further clarity on the work, and current and future states.

Rosemary Gray, Engagement Consultant, presented on the Health Data Coalition (HDC) Platform, which promotes the sharing of aggregate EMR data across the province. This seamlessly led RSTs into various EMR training demonstrations – allowing team members to choose the training by  vendor and level of complexity in order to best suit their needs. Vendors included TELUS, Oscar, MOIS and Intrahealth. Instructional handouts provided at the sessions have been posted on The PSP Exchange for ongoing use.

Day one wrapped up with a networking event on the 19th floor of the hotel, which offered a spectacular view of Vancouver’s waterfront and the north shore mountains. Team members wound down, and proved that they could play as hard as they work!

Day two opened and Shelley LeBlanc took the group through how to structure Coaching Conversations in the context of our work with physicians, MOAs and primary care teams, which taught techniques and offered revelations for hosting meaningful and effective coaching. The session was interactive with multiple activities and practical work, which allowed team members to learn skills that can be practiced and used right away.

Nick Baldwin took the stage for the last agenda item and introduced the group to the Framework Implementation Team and Version 1 of PSP’s Provincial Coaching Framework. The Framework is designed to help facilitate PSP’s evolution towards an in-practice coaching model, offering at-the-elbow supports. Though it’s still early days, the session was a good introduction for team members to begin understanding the model in a tangible way, and offered a chance for interaction and discussion at each table.

The April 2018 RST Days were incredibly busy, centering on the Program’s  continuous evolution towards an in-practice coaching model and the building of a provincial common language around PSP. The two days certainly proved to be an exciting and valuable opportunity to all those who attended!